The Secrets of Consulting
It's always a people problem.
From Switch - how to change things when change is hard
What looks like a people problem is often a situation problem.
From Taiichi Ohno's workplace management
Let idle people play rather than do unnecessary work.
From Quality Software Management: Vol 1. Systems Thinking
The software industry tends to focus on tools rather than on people.
People's language often reveals when they believe that they are victims of events, rather than having a choice of reactions to the event. Learn to listen for falsely deterministic key words.
Roughly speaking, losing something makes you twice as miserable as gaining the same same thing makes you happy. In more technical language, people are 'loss averse'... Loss aversion helps produce inertia.
From Adapt - why success always starts with failure
A central point of the corporation, as a legal structure, is that it is supposed to be a safe space in which to fail. Limited liability companies were developed to encourage people to experiment, to innovate, to adapt - safe in the knowledge that if their venture collapsed, it would merely be the abstract legal entity that was ruined, not them personally.
From Being Wrong
When we ask people to look for something specific they develop a startling inability to see things in general.
From Becoming a Technical Leader
If you are a leader, people are your work.
From Measuring and Managing Performance in Organizations
You manage things, and you lead people. You control things, and you release people. [Ed Tilford]
From All I need to know about manufacturing I learned in Joe's garage
Like most computer people would have, he had stayed close to his electronic toy rather than come to the garage to watch the production operation.
From Patterns of Software
My overall bias is that technology science, engineering and company organization are all secondary to the people and human concerns in the endeavor.
If you find yourself concentrating on the technology rather than the sociology, you're like the vaudeville character who loses his keys on a dark street and looks for them on the adjacent street because, as he explains, "The light is better there."
From The Mythical Man Month
The Mythical Man Month is only incidentally about software but primarily about how people in teams make things.
From The Wisdom of Crowds
People are more overconfident when facing difficult problems than when facing easy ones.
Encouraging people to make incorrect guesses actually made the group as a whole smarter.
From Management of the Absurd
When people feel responsible for handling some situation in which they are, in fact, largely helpless, a dangerous combination of feelings is created: responsibility plus helplessness leads to abuse.
Training makes people more alike... Education... tends to make people different from each other.
From Understanding the Professional Programmer
If you want people to change what they're doing, make sure they are fed back the consequences of what they're doing.