The Psychology of Computer Programming
If egoless programming is used, everyone in the group will have the opportunity to examine the work of everyone else at some time, thereby tending to prevent the establishment of strong hierarchy.
From Toyota Production System
Sometimes I would spend all day watching the grandmother next door weaving. I came to understand the way the weaving machine worked. [Toyoda Sakichi]
Stand on the production floor all day and watch - you will eventually discover what has to be done. I cannot emphasize this point too much.
From The Way of the Leader
Listen carefully. Observe closely.
From Zen and the Art of Motorcycle Maintenance
By far the greatest part of his [the mechanic's] work is careful observation and precise thinking.
From Non Violent Communcation
Observing without evaluating is the highest form of human intelligence.
From Wit and Wisdom from Poor Richard's Almanac
Observe all men; thyself most.
From The Mind of War
He observed very carefully.
From Quality Software Management. Vol 2. First-Order Measurement
In the end, it's not the observation that counts, it's the response to the observation. That's why Zen masters teach patience in response.
What power corrupts most thoroughly is the ability to make meaning of observations.
No other observational skill may be more important to software engineering than precision listening.
The switch from cost observation to value observation is the strongest indication that an organization has made the transition from Pattern 2 [Routine] to Pattern 3 [Steering].
A fact becomes a feeling as soon as you observe it.
From An Introduction to General Systems Thinking
We drive more slowly at night to give us more time to observe potentially dangerous situations.
From Zen Mind, Beginner's Mind
The true purpose is to see things as they are, to observe things as they are, and to let everything go as it goes.
From The Book of Five Rings
You should observe reflectively, with overall awareness of the large picture a well as precise attention to small details.
From Pragmatic Thinking and Learning
Much of perception is based on prediction.
From General Principles of Systems Design
Complexity is a relationship between system and observer.